How Does Time Warner Cable Collect and Use Information About You?
Time Warner Cable will not share your personally identifiable information with third parties for their marketing purposes without your consent.
The information learned from this Website's users will help Time Warner Cable provide an enhanced online experience for its users. Time Warner Cable tracks certain information about users (as further described below), including, but not limited to, the type of browser being used by the visitor (e.g., Firefox, Safari, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor's Internet service provider (e.g., Road Runner). By having this information, Web pages optimized for a particular visitor's preferences are automatically made available to that visitor. Other use of this information may include review of the number of visitors to this Site as well other internal and administrative purposes.
Personally identifiable data (as further described below) about visitors to this Site are collected by Time Warner Cable, for example, when users Take the Pledge, subscribe to e-mail communications from Connect a Million Minds, update e-mail preferences, upload user content, submit a comment or question to us using a "contact us" or similar feature on our Website, or send us an e-mail, or in any other way submit personal information to us via our Website.
We may use your personally identifiable information to send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about site updates, partner opportunities, contests, promotions, events and other items that we think might interest you.
Time Warner Cable sites (other than this Site), as well as any other third party sites linked to from this Site, may each have different privacy policies and practices. Time Warner Cable is not responsible for the information practices of non-Time Warner Cable sites, or channels or areas of this Site, that are operated by third parties. You should carefully review these other privacy policies in order to determine how each third party may use any personal information you provide.
Here are the types of information Time Warner Cable gathers and how this information is used:
Website Usage Information
Time Warner Cable receives and stores certain types of website usage information whenever you interact with our Website. Here are the types of website usage information Time Warner Cable gathers and how it is used.
We may use "cookies" to keep, and sometimes track, information about you. Cookies are small data files that are sent to your browser or related software from a Web server and stored on your computer's hard drive. Cookies track where you travel on our Web site and what you look at and purchase. They may store, for example, the information in your shopping cart, and/or your username and/or password. All of these purposes serve to improve and personalize your experience on our Website.
Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies (technically known as Flash “local shared objects”). However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Web site or certain areas or features of the Web site.
We may use "clear GIFs" (aka "Web beacons" or "pixel tags") or similar technologies, in the Website and/or in our communications with you, for example, to enable us to know whether you have visited a Web page or received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual's viewing or receipt of a Web page or message.
IP Address and Clickstream Data
Our server automatically collects data about your server's Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that's automatically assigned to your computer by your Internet service provider (i.e., if you are using a Road Runner account, us) whenever you're on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another site or a search engine); the pages you visit on this Website; the site you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider.
Ads and Content displayed to you on the Site may be customized to your interests and preferences, based on your personal information and web site usage information, including (but not limited to) non-personally identifying information, which we may obtain from you or from other sources.
Any or all of these activities with regard to web site usage Information may be performed on our behalf by our services providers.
Time Warner Cable also receives and stores information that may personally identify you. Visitors to the Website may be asked to enter certain types of personally identifiable information that will allow Time Warner Cable to provide those promotions and offerings to the visitor. The types of personally identifiable information that may be collected include: your first name, last name, zip code, city, state, email address, phone number and the like. Please note that certain account details such as first name, first initial of your last name, city, state as they relate to the zip code you specified when signing up to Pledge, as well as any content you upload to the site, e.g. photos and comments, may be displayed on third party sites and social networks.
Does Time Warner Cable Ever Share Information with Other Parties?
Disclosure of Information to Outside Parties:
If you give us your consent, we may share your personally identifiable information with third parties (such as co-sponsors of our sweepstakes, contests and other offerings) pursuant to the terms of your consent.
Time Warner Cable may share your information with its affiliates, service providers and other third parties that help to operate our business and this Website and deliver the products and services available on or through the Website.
When you contribute to a "public" area or feature of our Website, such as The Fulfillment Wall, a chat room, discussion board, blog or other open forum or if you post Tweets related to Connect a Million Minds on Twitter, the information that you submit along with your name, user name and/or avatar may be made available to other users both here and on other websites and/or social networks. For this reason, we recommend that you not submit any sensitive information on these areas of the Site, including your, home address, phone number, financial information, or other information that would enable users to locate you.
Time Warner Cable provides your information to trusted partners who work on behalf of or with Time Warner Cable and under confidentiality agreements. However, these companies do not have any independent right to share this information.
When Time Warner Cable believes it should, it will respond to subpoenas, court orders, legal process, and to establish or exercise Time Warner Cable’s legal rights or defend against legal claims.
In the event that Time Warner Cable, or any affiliated entity, or substantially all of its assets related to a particular geographical region, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.
Time Warner Cable will take steps to protect the security and integrity of all sensitive information provided to this Site. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be safe from intrusion by others, such as hackers.
In the event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.
Last updated: April, 2014